Aurora are thrilled to announce that they have been awarded the highly respected ISO 9001:2015, ISO 14001:2015 and ISO 45001: 2018 accreditations. These ISO trademarks shows Aurora’s customers that they can be trusted to deliver quality products and services, that have a low impact on the environment.
What are the 3 ISOs?
- ISO 9001:2015 standard requires that organizations have a quality management system in place to meet the needs and expectations of customers and other stakeholders.
- ISO 14001:2015 focuses on environmental and sustainability practices.
- ISO 45001 focuses on occupational health and safety management systems to prevent work-related injuries and illnesses.
How are these ISO Values Implemented?
To ensure that Aurora are providing quality products and service, they review their customers’ journeys by gathering feedback to continuously provide a better service.y implementing ESG initiatives and working alongside, the UK’s leading energy and waste consultants, Sustainable Advantage to keep them on track, they’ve achieved carbon-neutral status for the second year in a row. Aurora also looks internally at their business processes and people and have put in place certain measures that ensure all employees are paid the Real Living Wage or above, with a succession plan and recruitment goals to increase Board Diversity long-term.
How this Impacts on Aurora’s Partnerships
Aurora’s commitment to honouring their ISO accreditations are further bolstered by their partnerships. They’ve partnered with some of the big industry leaders in Print and the Telephony space – Konica Minolta, Canon, Lexmark and Gamma, among others, who share these same values. By obtaining multiple awards from these partnerships, Aurora are able to offer their customers, the best possible solutions, in print and digital transformation.
What do Aurora Hope to Achieve in the Future?
ISOs are created by national standard bodies from more than 160 countries, through a process that is consensus based, and are highly regarded in any industry. They provide a framework of best practice that aims to support innovation and address global challenges – economic, social and environmental, by bringing together experts to develop and share knowledge.
These frameworks help Aurora improve quality control and greatly increase their customer satisfaction, all the while keeping in mind their commitment to sustainable initiatives, by continuously scrutinising and adapting their methodologies.
Aurora’s commitment to customer-centric values is also evident in their approach to partnering with other companies. Aurora only collaborate with partners who share their values, ensuring that they maintain their position as an industry-leading managed print service provider. Aurora’s goal is to continue to be the best and work alongside like-minded partners to achieve this.
About Aurora
Aurora is a prominent provider of digital printing solutions in the UK, as well as a highly specialised supplier of business telecommunications and office supplies. We offer a consolidated product and service portfolio from Konica Minolta, Ricoh and Canon to name a few partners, which focus on helping organisations to transform their workflow processes, increase productivity and reduce costs.
For more information, please visit: www.aurora.co.uk
