Ricoh’s latest Anything in Print podcast invites Ben Haynes, Director of Operations at Adare SEC, to shed light on continuous business improvement, and what it takes to gain a leadership position in the CCM market.
In the latest Anything in Print podcast episode, Samantha Precious, Strategy and Services Development Manager for Ricoh UK, speaks with Ben Haynes, Director of Operations at Adare SEC.
Adare SEC is a leading provider of technology-driven communication solutions, specialising in document management, printing, and data management services. In 2021, the Opus acquisition of Adare brought together 5 brands under the Adare SEC flagship, positioning the organisation as an industry leader in the field of omnichannel customer communications management.
In their discussion, Samantha and Ben touch on the following:
- Various challenges facing Adare SEC as a business now they have transitioned to becoming a ‘bigger player’ within the industry.
- Managing and understanding different types of customer expectations to ensure continuous business improvement.
- The four key themes shaping Adare SEC’s future goals following a period of rapid growth: regulation, risk & compliance, digitisation and sustainability.
The Champions of Print is part of Ricoh’s ongoing Anything in Print campaign aiming to pay tribute to print businesses that are on the front line, pushing the boundaries, advancing human communication, and modernising a craft, centuries in the making. The podcast shares knowledge, tips, and trends within the print sector from organisations working in everything from marketing to distribution and explores how print businesses at the forefront of the industry have adapted, evolved, and thrived in recent years.
Topics covered in previous episodes of the Anything in Print podcast series include the role of women in the print industry, how print businesses can succeed in 2023, and the power of integrated communications.
You can find the podcast here alongside all previous podcasts shared throughout the series.
Do let me know if you would like to speak with a Ricoh spokesperson on this topic or previous topics covered in the Anything in Print podcast series.
For more information on Ricoh products and services visit www.ricoh.co.uk
| About Ricoh |
Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.
Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD).
For further information, please visit www.ricoh.co.uk
