Heavy workloads and burnout are eroding IT’s ability to focus on strategic priorities. Despite this, many companies overlook time-saving automations.
What’s behind these troubling numbers?
A significant share of IT professionals say they need better technology. For example, 25% say they don’t have an effective tool to proactively remediate end-user issues — a seven-point increase in 12 months.
Autonomous endpoint management (AEM) offers organizations a forward-thinking approach. Autonomous endpoint management enables IT teams to resolve routine tickets and anticipate problems before end users are affected.
IT pros are on board:
- 67% say AI and automation will free up their time for more interesting, fulfilling work.
- 66% believe these tools will allow them to provide better service to end users.
To read or listen to the Ivanti report click here: https://www.ivanti.com/resources/research-reports/aem
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